How-to Guides & Technical Support

Resolve issues rapidly with our

Annual Support Plan

We’ve all been in the situation when our printer just isn’t playing ball. You’ve turned the printer off and on again and you’ve tried all the settings – but it’s still not printing and it’s getting frustrating!

Our annual support plan is there to make sure that when technical issues arise, whether it’s the printer or the software, you’re able to get back up and running in no time.

As part of our support plan, you’ll enjoy a range of benefits including:

• Same day, priority response (Mon-Fri, 9am-5pm);
• Unlimited telephone, email and remote desktop assistance;
• Free training for new operators – or if you just need a refresher;
• Loan printers if your unit needs to come off-site for repairs or servicing.

Interested?